The hotel offers amenities for your comfortable stay and unforgettable experiences
Helpful Staff!
“The staff truly goes above and beyond. I was able to surprise my husband with a lovely cake and flowers, thanks to their very nice assistance.” view full review
Excellent Meals!
“The hotel restaurant served amazing dishes that outshone others we tried in the city. Each meal was simply excellent!” view full review
Stunning Views!
“The room boasted amazing views from the balcony, creating a magical atmosphere. The modern yet historic decor was a perfect blend!” view full review
Charming Aesthetics!
“The renovation beautifully maintained the historic charm while upgrading amenities. It felt elegant yet cozy, enhancing our overall experience.” view full review
Feedback from previous guests about their experience.
90%
liked the hotel and would stay again
spacious rooms
delicious dining
minor drawbacks
pricing concerns
9.0/10
Perfect
Rooms
9.3
Location
10.0
Service
9.3
Dining
8.5
Guest reviews
9.0/10
based on 6 reviews
4.5/5
based on 1123 reviews
9.3
9.3/10 based on 386 reviews
#1 of 30 hotels in Bern based on Tripadvisor
Virginia
United States,
December
2023
9.8/10
I absolutely loved my stay at this hotel. The rooms were beautifully spacious, tastefully decorated with traditional furnishings, and had the added touch of our bed being turned down every night. The view from the balconies, overlooking the river and distant alps, was truly breathtaking. The service was top-notch with knowledgeable and friendly staff. The location was superb, within walking distance to key attractions and offering a stunning view of the Aare river. The dining experience was delightful, especially the breakfast buffet. The facilities were excellent, enhancing my overall experience.
Rooms
10.0
The rooms were spacious and comfortably decorated with traditional furnishings. The view from the balconies overlooking the river and distant alps was a nice touch. Our bed being turned down every night added to the comfort.
Service
10.0
The staff was incredibly helpful, attentive, and made my stay very enjoyable. They were genuine, gracious, and went out of their way to ensure I had a comfortable experience at the hotel.
Location
10.0
The location of the hotel was fantastic, being within walking distance to key attractions like the clock tower, Einstein house, and the bear park. The view onto the Aare river was stunning, and the high-speed internet was a great convenience.
Dining
9.0
The breakfast buffet was extremely delicious, giving me a warm welcome during my stay. It truly enhanced my experience at the hotel.
Facilities
10.0
The facilities at the hotel were superb, offering everything I needed for a comfortable and enjoyable stay.
Anna
United States,
December
2023
9.0/10
The hotel exceeded my expectations with its clean and very comfortable rooms. The staff was incredibly accommodating and professional. The location is superb, nestled along the picturesque Aare River, making it easy to explore the charming Bern. The dining experience was fantastic, offering a great selection of delicious dishes. Overall, a wonderful stay with great value for money.
Rooms
9.0
I was impressed by how comfortable and clean the rooms were. They were beyond expectation.
Service
9.0
The service was top-notch, with extremely professional and friendly staff who went out of their way to assist us with recommendations and reservations.
Location
10.0
The location along the Aare River was breathtaking and very convenient, especially with friendly and helpful staff like Pauline Georges making our stay even more enjoyable.
Dining
8.0
The dining experience was amazing, with a great selection of dishes to choose from. The only downside was that it was a bit pricey for a family.
Facilities
9.0
The hotel's facilities were exceptional, offering everything you need for a comfortable stay.
Frank
United Kingdom,
November
2023
9.0/10
I had a delightful stay at the hotel. The rooms were spacious and well-equipped, complete with complimentary water, a fruit tray, and local chocolates. They were not overly large but clean and had every amenity I could need. The service was exceptional, with the staff being incredibly welcoming and friendly, always going the extra mile to ensure I had everything I needed. The location offered a beautiful view of the Aare river, allowing for leisurely walks to various attractions in charming Bern. The dining experience was delicious, and the facilities were top-notch. However, the price could have been better, and the dining value was a bit lacking.
Rooms
9.0
The rooms were really spacious and well-equipped, coming with nice touches like complimentary water, a fruit tray, and local chocolates. They were not very big, but clean and equipped with every kind of amenity.
Service
9.0
The service was exceptional with incredibly friendly and helpful staff.
Location
10.0
The location was fantastic, with a view onto the Aare river and within walking distance to many attractions in Bern.
Dining
8.0
The dining was extremely delicious, offering a wide variety to choose from.
Facilities
9.0
The facilities were excellent, providing everything one could need during their stay.
Randall
United States,
July
2023
9.2/10
After a wonderful stay at the Palact for a special birthday celebration, I found the hotel to excel in room comfort and size, superb service, an ideal city center location, and delightful dining options. While the facilities were impressive, there were a few minor drawbacks.
Rooms
9.0
My junior suite was impressively spacious, tastefully decorated with traditional furnishings, and had a large bathroom with excellent amenities.
Service
9.0
The staff throughout the hotel, from the restaurant to our suite, were incredibly knowledgeable and went above and beyond to assist us with anything we needed, ensuring a top-tier experience.
Location
10.0
The hotel's location in the city center was perfect, within walking distance of iconic landmarks like the clock tower, Einstein house, and the bear park.
Dining
9.0
The dining experience at 'VUE' was exceptional, offering a wide variety of delicious options that exceeded my expectations, especially at the breakfast buffet.
Facilities
9.0
The hotel boasts impressive facilities that catered to every need, ensuring a comfortable and enjoyable stay.